Refund and Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please note the customer shall bear the shipping costs of the product to the warehouses unless the product is damaged or doesn’t meet the description.Unfortunately, we cannot accept returns on sale items or gift cards To start a return, you cancontact us at office@baggory.shop.

If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first reguesting a return will not be accepted. You can always contact us for any return guestions at office@baggory.shop. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong itemso that we can evaluate the issue and make it right.

Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make aseparate purchase for the new item.

Refunds: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can takesome time for your bank or credit card company to process and post the refund too.